Privacy notice
We use the information you submit to communicate about your request, confirm details, and provide practical guidance for your experience. Here’s what to expect.
What information we collect
When you submit a tour inquiry, you may provide details such as your name, email, phone number, preferred date, traveler count, and any message you want us to consider.
- Contact information (to respond to your request)
- Trip details (to check availability and provide guidance)
- Optional preferences you share (accessibility notes, contact method)
How we use your information
- To respond to your inquiry and confirm next steps
- To send relevant email updates and notifications when you opt in
- To answer questions and coordinate meeting/practical information after confirmation
- To maintain a clear record of your request context
Sharing with partners
For confirmed requests, we may share limited details with the operator needed to coordinate your experience. We keep this information focused on what’s necessary.
- Only relevant request details
- No marketing lists built from your message
- Guided by the needs of your booked or requested experience
Your choices
You can opt in to receive email notifications when submitting your request. If you no longer want updates, let us know and we’ll help manage your preferences.
Data security
We take reasonable steps to protect request information from unauthorized access and misuse. We also encourage travelers to use careful judgment when sharing sensitive personal details.
Questions about privacy
If you’d like to ask about how we handle your information or your notification preferences, contact our support desk and include the email address you used for your request.